Coronavirus (COVID-19) – Information and guidance for visitors

4 March 2020

Outside CPotential

In line with Public Health England, we are taking measures to ensure the safety of our visitors and staff whilst also ensuring our services are running as usual.

We are continuing to monitor guidance and will refresh our information, but we please ask that you follow the advice and guidance below when planning to visit the Centre.

 

People returning to the UK

Should immediately stay indoors and avoid contact with other people if you have travelled to the UK from:

  • Hubei province in China in the last 14 days, even if you do not have symptoms
  • other parts of mainland China or South Korea, Hong Kong, Japan, Macau, Malaysia, Singapore, Taiwan or Thailand in the last 14 days and have a cough, high temperature or shortness of breath (even if your symptoms are mild)
  • Iran, lockdown areas in northern Italy (in Lombardy: Codogno, Castiglione d’Adda, Casalpusterlengo, Fombio, Maleo, Somaglia, Bertonico, Terranova dei Passerini, Castelgerundo and San Fiorano, in Veneto: Vo’ Euganeo) or special care zones in South Korea (Daegu and Cheongdo) since 19 February, even if you do not have symptoms
  • other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Cambodia, Laos, Myanmar or Vietnam since 19 February and have a cough, high temperature or shortness of breath (even if your symptoms are mild)

What next

Dos & Don’ts when visiting CPotential

  • When entering the building, please sanitise your hands using our wall-mounted hand sanitiser gel at the main entrance.
  • Cover your mouth and nose with a tissue or your sleeve when you cough or sneeze (not your hands)
  • Put used tissues in the bin immediately
  • Wash your hands with hot/warm water and soap frequently and when entering and leaving rooms – or use alcohol based hand sanitiser gel if soap and water are not available
  • Try to avoid close contact with people who are unwell – a safe distance is considered to be 3 metres
  • Accept the opinion of staff if they decide you or your child is too unwell to join a session or attend the Centre
  • Don’t touch your eyes, nose or mouth if your hands are not clean
  • Don’t visit the Centre if you have had contact with a family member or friend who has recently returned from one of the identified areas above.

Please contact us if you have any concerns.

Thank you.

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