Special People Partnership Limited, trading as Special People, provides flexible, person-centred care and support to children, young people, adults and older people. We specialise in supporting people with learning disabilities, autism, physical disabilities, profound and multiple learning disabilities, complex health conditions, sensory and communication needs, and other individual support requirements.
Working across London and surrounding areas, we support individuals and families, local authorities, schools, NHS organisations, Integrated Care Boards, Continuing Healthcare teams, social workers, case managers and people arranging care privately.
Special People has been providing care and support since 1998. The organisation was established in response to the need for more flexible, reliable and compassionate services for individuals with additional and complex needs and their families. Today, under the leadership of owner and CEO Constantine Bentai, Special People continues to build on this experience while strengthening its clinical governance, workforce development and specialist service provision.
Special People is registered with the Care Quality Commission and currently holds an overall rating of Good. Every package of support is individually designed around the person’s assessed needs, preferences, communication methods, strengths, routines and goals.
Our placement, care coordination and clinical teams work collaboratively with individuals, families and involved professionals to complete assessments, manage risks and develop personalised care and support plans. Our approach promotes safety, dignity, independence, choice, community participation and improved quality of life.
We place particular importance on carefully matching support workers with the people they support. Matching considers experience, specialist competencies, communication, personality, cultural preferences and shared interests. Support workers undergo safer recruitment checks and receive mandatory, role-specific and individualised training appropriate to the needs of the person they are supporting.
Support can be arranged on a short-term, long-term or flexible basis, including individual visits, regular community sessions, full-day support, 1:1 or 2:1 provision, overnight care and more intensive packages where required.
Our services
- Specialist Homecare Support
Personalised care and practical assistance delivered in the individual’s own home. Support may include personal care, medication assistance, daily routines, meal preparation, mobility support and activities that promote independence. - Community Support
Individualised support that enables children and adults to access activities, develop life skills, build confidence, maintain relationships and participate more fully in their communities. - Short Break and Respite Services
Flexible support delivered at home or in the community, giving individuals meaningful experiences and opportunities while providing valuable time and reassurance for families and unpaid carers. - Overnight Care
Reliable waking-night, sleeping-night and overnight support tailored to the individual’s assessed needs, routines and risks, promoting safety, comfort and continuity of care. - Holiday and Travel Support
Carefully planned support for individuals and families travelling within the UK, travelling abroad or visiting the UK. Each arrangement is subject to an individual assessment, destination-specific risk planning and confirmation of the required staffing and clinical competencies. - Holiday Schemes and Specialist Programmes
Structured and inclusive activities for children and young people with additional and complex needs, delivered in collaboration with schools, families, local authorities and community partners. - Supervised Contact
Safe, structured and professionally supported contact arrangements for children and families where supervision is required, with clear planning, safeguarding procedures and appropriate documentation. - Older People’s Home Support
Respectful and personalised support that helps older people remain safe, comfortable, connected and as independent as possible in their own homes. - Clinical Assessment and Nursing Support
Specialist assessment, care planning, clinical monitoring and nursing input for children and adults with more complex healthcare needs, delivered by appropriately qualified professionals and coordinated with the wider multidisciplinary team. - Physiotherapy and Home Assessment
Professional assessment, rehabilitation, mobility support, falls-risk assessment, moving and handling advice, and home-based recommendations designed to improve safety, confidence, function and independence.
Our commitment
At the heart of Special People is the belief that good care goes beyond practical assistance. We take time to understand each person, listen to their voice, respect their choices and recognise their individual strengths.
We work in partnership with families, commissioners and professionals to establish clear outcomes, review progress and adapt support when circumstances or needs change. Our aim is to provide safe, dependable and compassionate care that enables every person to live a more independent, fulfilling and connected life.
Special People is also investing in the development of the Special People Training Academy. The Academy will strengthen specialist workforce development, competency assessment and continuous professional learning across complex care and community support services.
Contact Special People
Website: specialpeople.org.uk
Telephone: 020 7686 0253
Email: info@specialpeople.org.uk
Families, professionals and commissioners can submit an initial assessment request through the Special People website to discuss their care and support requirements.
