Volunteer Online Retail Assistant

20 August 2021

Crouch End CPotential Charity Shop

We’re looking for reliable and motivated individuals to come and join the retail team at our boutique charity shop in Crouch End.

As a Volunteer Online Retail Assistant, you will assist the Business Development Manager to effectively manage the day-to-day running of the Online Department, with the aim of achieving optimum profit and maximising sales.

Boutique Charity Shop Crouch EndYou’ll be involved in placing listings to our online shops and generating revenue to support children and young people with movement disorders. The role will include:

  • Processing pre-sorted items identified as having the potential to sell online
  • Taking high-quality photographs
  • Writing creative and accurate product descriptions
  • Routine packing and dispatching of orders
  • Providing excellent customer service and answering any queries regarding products
  • Managing aftersales care and refunds.

This is a positive learning opportunity, and we will provide you with ongoing support and training throughout your volunteering placement with the charity.

By coming on board, you will gain:

  • valuable experience and skills in e-commerce, warehouse management, customer service, photography, etc
  • an opportunity to put your photography knowledge to good use
  • insight into charity retail e-commerce
  • training in researching and valuing items.

To apply for this exciting volunteering opportunity, please complete our Volunteer Application Form below:

Volunteer Application Form

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