This is an exciting opportunity for someone engaging and passionate to carve out this newly funded role and make it your own.
- £30,000 per year, pro rata
- 30 days annual leave pro rata (with 3 days to be reserved for the Christmas/New Year closure)
- 12-month Fixed Term Contract, with a view to extension dependent on funding by our legal partners Slater & Gordon and Irwin Mitchell.
- Part-time 28 hours per week, with flexible days to include some weekend working when required. Will consider a minimum of 21 hours per week
- Based at CPotential, 143 Coppetts Road, London N10 1JP (potential for 1-2 days remote)
Download CPotential Family Support Manager Job Pack
To take on this newly funded role, you will have extensive planning and organising skills with a can-do attitude.
Significant experience of working in a customer service/client facing role, ideally within family support, education, a clinical setting or fundraising/charity services environment. You will also have extensive planning and organising skills with a can-do attitude.
You will play a vital role in developing and nurturing families through a seamless journey of care. As the liaison between our multidisciplinary team (MDT) and client families, you will ensure the family receives support in all areas of need, acting as an advocate and champion.
As a highly confident and empathetic communicator, you will relish building effective relationships by nurturing parents and carers through an important and attentive journey of care from the moment they arrive with us for assessment and beyond.
Supporting our marketing and fundraising activities is also fundamental to this role, where you will actively look for fundraising opportunities, marketing content and promote service uptake by introducing clients/families to new services.
This role is being funded by our legal partners Slater & Gordon and Irwin Mitchell.
If you are keen to get on board at an exciting time in the charity’s 60-year history, please get in touch.
This role requires an Enhanced Disclosure & Barring Service (DBS) check.
We look forward to hearing from you.
How to apply
- Email Johanna at jvigilante@cplondon.org.uk with your CV and Cover Letter, explaining how you best suit the criteria outlined in the Job Pack.
- Download CPotential Family Support Manager Job Pack
- Watch our video to find out more about CPotential and the families we’ve helped along the way.
- You can also find us across all social media channels – Facebook, Instagram, TikTok, Twitter, YouTube and LinkedIn
Good luck!

